Legal
Privacy Policy
Last updated: 2026
Who we are
Ekoa Experience is a private luxury travel concierge based in Brazil, designing bespoke journeys for international travelers. This policy explains how we handle your personal information.
Information we collect
We collect the information you provide directly — name, email, country, travel dates, interests, preferences and any details needed to design and book your journey. We also collect standard site analytics (browser, device, pages viewed) to improve our service.
How we use it
Your information is used exclusively to prepare your consultation, design your itinerary, make reservations with our hotel and experience partners, and stay in touch during your journey. We never sell your data.
Sharing
We share only the information necessary to fulfill your bookings with hotels, airlines, guides and transfer providers. All partners are contractually required to protect your data.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by writing to hello@ekoaexperience.com.
Contact
Questions about this policy? Email hello@ekoaexperience.com and our team will reply personally within 24 hours.